Share Your Voice Outage Nightmare and You Could Win an iPad Air!
I just finished living through a nightmare where calls to our toll-free number could not recognize DTMF tones anymore. Since the only thing on our toll-free number is our internal conference bridge...
View ArticleShare Your Voice Outage Nightmare and You Could Win an iPad Air!
Following. One time I was like yelling at some dudes and like I lost my voice and stuff. That's what you mean right? I had to like, uhm, drink honey water and buy some cough drops. I'm pretty poor...
View ArticleShare Your Voice Outage Nightmare and You Could Win an iPad Air!
We switched a number of systems this year, and one of them was to a new VOIP system. We later changed our internet to a new provider. Oops, when the internet goes out, so do our phones. Didn't...
View ArticleShare Your Voice Outage Nightmare and You Could Win an iPad Air!
The closest thing I've had to a voice outage is when our centrex system (managed by cox) lost a controller "somewhere" and of course there were only a few techs in Oklahoma City that knew anything...
View ArticleShare Your Voice Outage Nightmare and You Could Win an iPad Air!
Already followed and..... I live in an area with occasional severe t-storms every now and again. Working for the local city it is somewhat important for citizens and co-workers to be able to reach us...
View ArticleShare Your Voice Outage Nightmare and You Could Win an iPad Air!
Whoaa, this was a bad one. I was on vacation with my wife (baby-moon), and got a call from my boss stating our internal phone system was down. At the time, I was working (over-working) for a small...
View ArticleShare Your Voice Outage Nightmare and You Could Win an iPad Air!
Already following this vendor. In my previous position with the company I currently work for, one of my main responsibilities was to process the landfill billing for the finance department. This was...
View ArticleShare Your Voice Outage Nightmare and You Could Win an iPad Air!
My last job was a school with three campuses spread out through Chicago and its suburbs. There was constant phone communication between campuses and the admissions team called out all the time to...
View ArticleShare Your Voice Outage Nightmare and You Could Win an iPad Air!
A few weeks ago, we began having sporadic IP phone outages. It would only happen to some users but not to others. We look in the server to make sure that the services are running, call the phone...
View ArticleShare Your Voice Outage Nightmare and You Could Win an iPad Air!
We recently implemented a new VoIP system and have already been having difficulties with voice quality etc over the past few months. Needless to say some of the employees are less than thrilled with...
View ArticleShare Your Voice Outage Nightmare and You Could Win an iPad Air!
I'll share one that happened recently with our cloudmail provider. They had a routing issue which brought down our mail and their phones. Not only were folks upset that they couldn't use email, we...
View ArticleShare Your Voice Outage Nightmare and You Could Win an iPad Air!
I learned several years ago that it's a bad idea to reboot the phone system during the day when you don't understand the ramifications of the reboot. It drops all live calls, even the owners and...
View ArticleShare Your Voice Outage Nightmare and You Could Win an iPad Air!
We had a time when a co-worker set the phone system up to respond with a message saying we were closed for a banking holiday on Monday. He was the only one to use the system and he had the next Monday...
View ArticleShare Your Voice Outage Nightmare and You Could Win an iPad Air!
I haven't actually seen a VoIP outage, but I know a place that thinks their system was breeched by malware. I was doing an internship at the place, and my boss (one of their techs) asked me if I knew...
View ArticleRe: Share Your Voice Outage Nightmare and You Could Win an iPad Air!
Once upon a time, I worked at a place wherewe had the most patched-together Asterisk server of all time. Our qualitycontrol team wanted a way to record calls, but since the server had JUST ENOUGH...
View ArticleShare Your Voice Outage Nightmare and You Could Win an iPad Air!
Congrats egOAI Opens a new window on winning the iPad Air! And thanks to all the SpiceHeads who participated!
View ArticleShare Your Voice Outage Nightmare and You Could Win an iPad Air!
WooHoo! Thank you Cox!
View ArticleShare Your Voice Outage Nightmare and You Could Win an iPad Air!
I'm already following the Cox vendor page! Our Chicago office uses a broadband company that handles the failover connection between there and our HQ. Something was faulty about the antenna on the...
View ArticleShare Your Voice Outage Nightmare and You Could Win an iPad Air!
We have been experiencing this all too often lately with our VOIP! Customer service takes orders and deals with customers, obviously. So any time the phone has a tiny second of static, it is like WW3...
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